Are you seeing timeouts on XIV management GUI 3.0?

I have had some reports of clients upgrading to XIV GUI 3.0 and seeing occasional timeouts connecting to their XIVs.   This is annoying management issue rather than a data access issue. This appears to only occur when the machine is in a remote location to the person managing the XIV.   One simple solution  would be to install the GUI on a server local to the XIV and use a remote desktop connection to run the GUI from that server.  But there is a way to modify the XIV GUI timeouts and eliminate this issue regardless of where you are:

1)  Shutdown the XIV GUI.

2)  Edit the following file:

The location for this file in Windows is either:
C:\Program Files\IBM\Storage\XIV\XIVGUI\properties\
C:\Program Files (x86)\IBM\Storage\XIV\XIVGUI\properties\

Open the file in notepad or some other text editor and change:

# Timeouts (seconds)


# Timeouts (seconds)

I found that with Windows 7 I needed to run the text editor as Administrator to stop the file being opened as read only (meaning I could not save the changes).

3)  Start the GUI and confirm there are no more timeouts.


About Anthony Vandewerdt

I am an IT Professional who lives and works in Melbourne Australia. This blog is totally my own work. It does not represent the views of any corporation. Constructive and useful comments are very very welcome.
This entry was posted in IBM XIV and tagged , , , . Bookmark the permalink.

One Response to Are you seeing timeouts on XIV management GUI 3.0?

  1. Pingback: Are you seeing timeouts on XIV management GUI 3.0? | Storage CH Blog

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