Are you seeing timeouts on XIV management GUI 3.0?

I have had some reports of clients upgrading to XIV GUI 3.0 and seeing occasional timeouts connecting to their XIVs.   This is annoying management issue rather than a data access issue. This appears to only occur when the machine is in a remote location to the person managing the XIV.   One simple solution  would be to install the GUI on a server local to the XIV and use a remote desktop connection to run the GUI from that server.  But there is a way to modify the XIV GUI timeouts and eliminate this issue regardless of where you are:

1)  Shutdown the XIV GUI.

2)  Edit the following file:   xiv-constants.properties

The location for this file in Windows is either:
C:\Program Files\IBM\Storage\XIV\XIVGUI\properties\xiv-constants.properties
or
C:\Program Files (x86)\IBM\Storage\XIV\XIVGUI\properties\xiv-constants.properties

Open the file in notepad or some other text editor and change:

# Timeouts (seconds)
connect=8
command=30

to

# Timeouts (seconds)
connect=30
command=30

I found that with Windows 7 I needed to run the text editor as Administrator to stop the file being opened as read only (meaning I could not save the changes).

3)  Start the GUI and confirm there are no more timeouts.

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